Giving Options and Having Choices: How Young People Become the Focus of Alumni Committees
Written by Ján Michalko, edited by Madeleine Harris In late August the Mastercard Foundation officially launched its first alumni network committees in Ghana, Rwanda and Uganda, after several months of recruiting and onboarding young people and supporting them as they plan activities and communications campaigns. In this blog our Senior Project Lead, Ján, reflects on our experiences with putting young people at the center of the selection process and operationalizing our value commitment to being youth focused. It was close to 11 o’clock at night in California when I first met Zaharah for her interview to become one of the …
About Us
Get the skills, guidance, and resources you need to make a big difference in your contact center operations that can lead to a big difference
